Privacy Policy

2024-10-03 08:56:28 -0400

Privacy Policy

Effective Date: 02/27/2026

Last Updated: 05/29/2026

  1. Introduction
  2. Scope
  3. What Information We Collect
  4. How We Use Your Information
  5. Use of Cookies and Tracking Technologies
  6. How We Share Your Information
  7. Your Privacy Rights and Choices
  8. State-Specific Privacy Disclosures
  9. Canadian Privacy Rights
  10. Data Retention
  11. Security
  12. Third-Party Websites and Services
  13. Children’s Privacy
  14. International Transfers
  15. Changes to This Privacy Notice
  16. Contact Us

 

1. Introduction

Welcome! You have arrived at a website operated by Yamazaki USA, Inc. or our affiliates (“Yamazaki Home,” “we”, “our” or “us”). Yamazaki creates home goods, housewares and happy-making objects with small-space sensibility.

We believe that even the smaller transformations throughout the home can help us stress less and live more joyfully.

Headquartered in Japan, we are universally recognized for bringing intelligent, uniquely-considered design to everyday items.

At Yamazaki Home, we take your privacy very seriously. This Privacy Notice (“Notice”) explains how collect, use, disclose, and otherwise process Personal Information, including in connection with our website, products, services, marketing activities, social media pages, and other online or offline interactions that link to or reference this Notice (collectively, the “Services”).

This Notice also explains the rights and choices available to individuals under applicable United States privacy laws and Canadian privacy laws. 

We strive to help you understand how we use your information to improve our products, services, marketing, and interactions with you, as part of our commitment to maintaining your trust.

 

2. Scope

This Notice applies to individuals located in the United States and Canada who use or access our Services. By using our Services, you agree to our Terms of Service.

For the purpose of this Notice, "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, or otherwise constitutes personal information, personal data, or a similar term under applicable law.

Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Services if that Personal Information is necessary to provide you with the Services or if we are legally required to collect it.

If you have any questions about this Privacy Notice, please contact us using the information in the “Contact Us” section below.

California residents: Please see the California Notice at Collection and Privacy Rights section below for important information about the categories of Personal Information collected, purposes for collection, retention, and your rights under California law.

 

3. What Information We Collect

We may collect Personal Information directly from you, automatically through your use of the Services, and from third parties.

Information That You Provide to Us

Depending on how you interact with us, we may collect the following categories of Personal Information:

  • Identifiers and contact information. We may collect information such as your first and last name, email address, billing address, shipping address, telephone numbers, account username, online identifiers;
  • Account credentials. We may collect passwords, account login credentials, security verification information for the use of our Services;
  • Financial and transactional information. We may collect products purchased, order details, billing details, payment method type, purchase amounts, and return history. Payment card and banking information are processed directly by our third-party payment processor. We do not store full payment card numbers or bank account information;
  • Communications information. We may collect communications with customer service, emails, reviews, survey responses, and social media messages;
  • Marketing and preference information. We may collect product interests, wish lists, marketing preferences, contest or sweepstakes participation;
  • Social media information. We may collect information such as social media handles, photos, reviews, comments, posts, and other content you choose to submit  through third-party features that you use on our Site or Services (such as login tools, payment services, widgets and plug-ins offered by social media services like Facebook, Instagram, X, Pinterest, TikTok,  and YouTube) or posted on social media pages (such as our social media page or other pages accessible to us);
  • Employment information. If you apply for employment with us though LinkedIn, we may collect information such as your current or past employment or educational information, as well as references and referrals provided to us in connection with your employment applications;
  • Sensitive Personal Information. We may collect password or credentials for the use of our Services. If you apply for employment with us, we may collect government IDs (SSN, driver’s license, state ID card, passport number), and citizenship or immigration status.
  • Other information. We may collect other information, including on-site behavior tracking for personalization purposes, that could reasonably be used to identify you personally or identify your household or device.

Your decision to provide us with Personal Information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of our Services.

Information That Is Automatically Collected

We and our service providers may automatically collect information about your mobile phone or other device and interactions with the Services, including:

  • IP address;
  • Device identifiers;
  • Browser type and settings;
  • Operating system;
  • Internet service provider;
  • Browsing activity and interactions with the Services;
  • Pages viewed and links clicked;
  • Referral URLs;
  • Approximate geolocation information;
  • Advertising identifiers;
  • Session information;
  • Interactions with our emails and advertisements; and
  • Analytic and usage information.

Information Collected from Third Parties

We may collect Personal Information from:

  • ·      Social media platforms;
  • ·      Advertising networks;
  • ·      Analytics providers;
  • ·      Ecommerce and marketplace partners;
  • ·      Payment processors;
  • ·      Shipping and fulfillment providers;
  • ·      Data enrichment providers;
  • ·      Affiliate and influencer marketing partners;
  • ·      Recruiting platforms such as LinkedIn; and
  • ·      Other third parties you direct to share information with us.

 

4. How We Use Your Information

We may use Personal Information for the following purposes:

To Offer Our Products and Services

We process certain Personal Information when you access or use our Site or Services, including to:

  • process and fulfill orders;
  • create and manage accounts;
  • provide customer support;
  • process payments and transactions;
  • provide shipping and delivery services;
  • administer gift cards and promotions; and
  • personalize user experiences.

To Communicate with You

  • send transactional communications;
  •  respond to inquiries and requests;
  • provide updates regarding products or Services;
  • send marketing and promotional communications;
  • administer surveys, contests, and sweepstakes; and
  • provide product safety notices or recalls.

For Analytics, Research, and Improvement

  •  improve our products and Services;
  •  conduct analytics and measure engagement;
  • develop new products and Services;
  •  monitor usage trends;
  • perform quality assurance; and
  • enhance website functionality.

For Advertising and Marketing

  • deliver targeted advertising;
  • personalize advertisements and content;

measure marketing effectiveness; and

  • maintain suppression and opt-out lists.

For Security and Fraud Prevention

  • detect and prevent fraud or misuse;
  • secure our Services and systems;
  • investigate suspicious activities; and
  • enforce our policies and agreements.

To Comply with Applicable Laws

  • comply with applicable legal and regulations;
  • respond to lawful requests and legal process;
  • maintain business records; and
  • Exercise or defend legal claims.

To Evaluate Your Application for Employment

  • Evaluate your application for employment or administer employment benefits.

With Your Consent

  • We may process certain Personal Information for additional purposes disclosed at the time of collection or with your consent.

 

5. Use of Cookies and Tracking Technologies

We use cookies, pixels, SDKs, tags, session replay technologies, and other tracking technologies to operate and improve the Services, personalize experiences, conduct analytics, and support advertising and marketing.

We may use the following categories of cookies and tracking technologies:

  • Strictly necessary cookies. These cookies enable core functionality such as account authentication, security, and shopping cart features.
  • Functionality cookies. Also known as “preference cookies,” these cookies remember preferences and settings such as your user name and password are so you can automatically log in.
  • Analytics cookies. Also known as “performance cookies,” these cookies measure usage such as which pages you visited, and which links you clicked on to improve how our Services function. None of this information can be used to directly identify you. It is aggregated and, therefore, anonymized.
  • Advertising cookies. These cookies track your online activity to help advertisers deliver and measure advertising and personalized marketing.
  • Social media. These cookies enable social sharing and integrations.

We may also use pixel tags, which are small graphic files that allow us and third parties to monitor the use of the Site and provide us with information based on your interaction with the Site. These tags may collect the IP address of the device from which you loaded the page and the browser type. Pixel tags are also used by our third parties to collect information when you visit our Site, the links and other actions you take on our Site, and we may use this information in combination with cookies to display targeted advertisements.

Other data technologies may be used to collect comparable information for security and fraud detection purposes.

 

Your Cookie Choices

You may manage cookies through:

  • Our cookie preference center, which can be accessed by clicking the cookie preferences icon available on our website.
  • Your browser settings; and/or
  •  Your device-level advertising settings.

Note, however, that if you reject our request to use cookies or turn cookies off, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

Global Privacy Control and Opt-Out Preference Signals

We recognize opt-out preference signals, including the Global Privacy Control (“GPC”), where required by applicable law. GPC signals are treated as a request to opt-out of targeted advertising or sharing of Personal Information for the browser or device associated with the signal.

You can learn more about GPC at https://globalprivacycontrol.org/

Do Not Track

Your browser may offer you a “Do Not Track” (“DNT”) option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites and platforms. There is no universally agreed-upon standard for what an organization should do when it detects a DNT signal. Currently, we do not monitor or take any action with respect to these signals or other mechanisms. You can learn more about Do Not Track here.

Communication Preferences

Yamazaki Home communicates with you via a variety of print and digital media. To help us make e-mails more useful and interesting, we include pixels that enable us to see if you open e-mails from us, if your computer supports such capabilities. You can opt out of receiving emails by unsubscribing at the bottom of our emails. To manage your communications preferences with Yamazaki Home or to opt out of communications entirely please contact us at [email protected].

Analytics

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here, You may manage your privacy choices by clicking the "Do Not Sell or Share My Personal Information" link located in the footer of our website.

 

6. How We Share Your Information

We may disclose the following categories of Personal Information:

  • Identifiers;
  • Commercial information;
  • Internet and electronic network activity information;
  • Geolocation information;
  • Customer records information;
  • Inferences;
  • Communications information; and
  • Marketing and preference information.

 

We may disclose Personal Information to the following categories of recipients:

  • Services Providers. Ecommerce providers, hosting providers, payment processors, shipping vendors, analytics providers, customer service vendors, and cloud storage providers.
  • Advertising and Marketing Partners. Advertising networks, social media platforms, affiliate marketing providers, data analytics companies.
  • Professional Advisors. Lawyers, auditors, accountants, insurers.
  • Government Authorities and Law Enforcement. Regulators, courts, law enforcement agencies, governmental entities.
  • Corporate Transaction Participants. Parties involved in mergers, acquisitions, financing, bankruptcy, or sale transactions.
  • Affiliates and Subsidiaries. Corporate affiliates under common ownership or control.
  • Other Parties. Any other parties with your consent or at your direction.

 

Using Information Entered in Search Box

By using our website, you consent to our real-time sharing of information you enter into our on-site search box with our third-party service providers for purposes of operating, supporting, and improving our services.

 

Sales, Sharing, and Targeted Advertising

Certain privacy laws define “sale”, “sharing”, and “targeted advertising” broadly. We may disclose identifiers, device information, online activity information, and similar information to advertising and analytics partners in ways that may constitute a “sale”, “sharing”, or “targeted advertising” under applicable law.

We do not knowingly sell or share Personal Information of individuals under 16 years of age.

You may opt out of these disclosures by:

  • Using our “Do Not Sell or Share My Personal Information” link located in the footer of our webste;
  • Adjusting cookie preferences; or
  • Submitting a privacy rights request.

 

7. Your Privacy Rights and Choices

Depending on your U.S. state or province of residence and subject to certain legal limitations and exceptions, you may have the following rights:

  • Right to Know/Access. Request information about the categories and specific pieces of Personal Information we collect, use, disclose, sell, or share.
  • Right to Delete. Request deletion of Personal Information, subject to exceptions.
  • Right to Correct. Request correction of inaccurate Personal Information.
  • Right to Data Portability. Obtain a copy of certain Personal Information in a portable format.
  • Right to Opt Out. Opt out of sales, sharing, targeted advertising, profiling, or certain automated decision-making activities.
  • Right to Limit Use of Sensitive Personal Information. Limit certain uses and disclosures of Sensitive Personal Information where applicable.
  • Right to Withdraw Consent. Withdraw consent where processing is based on consent.
  • Right to Non-Discrimination. Not be discriminated against for exercising privacy rights.
  • Right to Appeal. Appeal our denial of a privacy rights request.

Exercising Your Rights

You or your authorized agent may submit privacy rights requests by:

  • Emailing us at [email protected] or
  • Submitting a request through our Privacy Requests form https://theyamazakihome.com/pages/contact-us.

We may verify your identity and residency before processing requests such as asking for your email address before granting you access to information or acting on your request, as required or permitted by law. If you use an authorized agent, we may require proof of written authorization you have been given to make the request.

 

Response Timing

We will confirm receipt of your request within 10 business days describing our verification process. We will respond to your request within 45 days or left you know if we need additional time.

 

Appeals Process

If we deny your request, you may appeal our decision by contacting us at [email protected]. Please include “Privacy Rights Appeal” in the subject line and explain the basis for your appeal.

 

8. State-Specific Privacy Disclosures

California Notice at Collection and Privacy Rights

This section supplements the other portions of this Notice and applies solely to California residents.

California Rights

California residents may have rights under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”)

  • Right to Access and Information Regarding Personal Information

You have the right to request that we disclose to you the categories and specific pieces of Personal Information we have collected about you. Specifically, you have the right to request that we disclose the following to you, in each case in the twelve-month period preceding your request:

·       The categories of Personal Information we have collected about you;

·       The categories of sources from which the Personal Information is collected;

·       Our business or commercial purpose for collecting or selling Personal Information;

·       The categories of third parties with whom we share Personal Information;

·       The specific pieces of Personal Information we have collected about you;

·       The categories of Personal Information about you, if any, that we have disclosed for monetary or other valuable consideration and the categories of third parties to which we have disclosed the information, by category or categories of Personal Information for each third party to which we disclosed the Personal Information; and

·       The categories of Personal Information about you that we disclosed for a business purpose.

  • Right to Deletion of Personal Information

You have the right to request that we delete Personal Information about you that we have collected from you. There may be certain exceptions to our obligation to delete your information such as if you have an existing account or transaction with us or if we have a legitimate business reason to keep your information.

  • Right to Opt-Out

You have the right to opt out of the sale or sharing of Personal Information, including sharing for cross-context behavioral advertising. We do not sell Personal Information for money. However, we may disclose certain identifiers and internet or other electronic network activity information to advertising partners in a manner that may be considered a “sale” or “sharing” under CCPA. To opt out, please use our “Do Not Sell or Share My Personal Information” link located in the footer of our website or contact us at [email protected].

We process opt-out preference signals such as the Global Privacy Control (GPC) where required by law.

  • Right to Correct Personal Information

You have the right to request that we correct inaccurate Personal Information that we maintain about you, subject to certain exceptions under applicable law.

  • Right to Data Portability

You may request a copy of certain Personal Information we maintain about you in a portable and, to the extent technically feasible, readily usable format.

  • Right to Limit the Use and Disclosure of Sensitive Personal Information

To the extent we collect “Sensitive Personal Information” CCPA, you may have the right to direct us to limit our use and disclosure of such information to that which is necessary to provide the Services, perform services reasonably expected by an average consumer, or as otherwise permitted by law. You may submit such a request by contacting us at [email protected] and specifying that you are exercising your right to limit use of Sensitive Personal Information.

  • Right to Non-Discrimination

We will not discriminate against you because you exercise any of the aforementioned rights, including by:

·       Denying you goods or services;

·       Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;

·       Providing you a different level or quality of goods or services; or

·       Suggesting that you will receive different price or rate for goods or service or at a different level or quality of goods or services.

 

Categories of Personal Information Collected

Personal Information We Collect about California Consumers

In the preceding 12 months, we may have collected the following categories of Personal Information:

Category of Personal Information Collected

Sources of Personal Information Collected

Identifiers such as name, address, email address, phone number, unique id, and other identifiers listed in the Personal Information Collected section above.

You

Automatically

Third Parties

The following categories of Personal Information described in California Civil Code §1798.80(e): (1) the Personal Information listed in the preceding bullet point as “identifiers,” and (2) the other information that identifies, relates to, describes, or is capable of being associated with a particular individual that we describe in “Information We Collect” above.

You

Automatically

Third Parties

Characteristics of protected classifications under California or federal law: citizenship and marital status. This information is only collected in an employment context.

You

Commercial information, including information about orders or purchases of any of our products or services; registration information, specials, and information you provide or submit to us when you participate in any event, program, contest, survey or other promotion that we may offer from time to time.

You

Automatically

Third Parties

Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our websites, or Yamazaki Home pages or accounts on any third-party social media platforms.

Automatically

Geolocation data.

Automatically

Audio information from calls placed with customer service and accounting centers which may be reported, and electronic information in the form of Internet or other electronic network activity information described above.

Automatically

Professional or employment-related information.

You

Automatically

Third Parties

Inferences drawn from (1) the information we collect when you visit our websites, tools, widgets and plug-ins, (2) information we collect, including through third-party suppliers, regarding content and other data posted on the Internet (such as public locations on the Internet), and (3) information about consumers preference and behavior that we collect on our websites or purchase from third parties in order to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.

Third Parties

Sensitive Personal Information such as social security, driver’s license, state identification card, or passport number, account login, financial account, debit card, or credit card number. This information is only collected in an employment context.

You

 

Sensitive Personal Information

We only use and disclose Sensitive Personal Information for purposes permitted by applicable law, including providing requested services, prevent fraud, maintain security, and comply with legal obligations.

 

Shine the Light

California residents may request information about disclosures of Personal Information to third parties for direct marketing purposes by using the information in the Contact Us section.

 

9. Canadian Privacy Rights

This section applies to individuals located in Canada.

Consent

By providing Personal Information or using the Services, you consent to our collection, use, and disclosure of your Personal Information as described in this Notice, except where otherwise permitted or required by law.

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

Canadian Privacy Rights

Subject to applicable law, Canadian residents may have the right to:

  • Access Personal Information. You may request access to the Personal Information that we maintain about you.
  • Correct inaccurate information. You may request correction of inaccurate, incomplete, or outdated information, subject to legal exceptions.
  • Withdraw consent to marketing activities. You may opt out of receiving marketing or promotional communications from us at any time by following the unsubscribe instructions included in such communications or by contacting us directly.
  • Request information about our privacy practices; and
  • File complaints with applicable privacy regulators.

International Transfers

Your Personal Information may be processed and stored outside your province or territory of residence, including the United States and other jurisdictions where privacy laws may differ from those in Canada.

Quebec Residents

If you are located in Quebec, you may have additional rights under applicable Quebec privacy laws, including rights to:

  • Data portability. You may have the right to request a copy of certain computerized Personal Information that you provided to us in a structured, commonly used technological format. You may also request that we transfer such information to another organization where technically feasible.

  • Deindexation or reindexation. In certain circumstances, you may request that we cease disseminating your Personal Information or deindex any hyperlink attached to your name that provides access to information by technological means, where such dissemination contravenes the law or a court order, or where the injury caused to your privacy or reputation outweighs the public interest in access to the information. You may also request that we reindex information where appropriate and permitted by law.

  • Automated decision-making transparency. If we use Personal Information to render a decision based exclusively on automated processing, you may have the right to be informed of the use of such automated processing, the Personal Information used in the decision-making process, and your right to submit observations or request that the decision be reviewed by a person, where required by law.

  • Consent rights. You may have the right to receive clear and understandable information regarding our collection, use, and disclosure of your Personal Information. Where consent is required by law, consent must be requested separately from other information provided to you, written in clear and simple language, and obtained for specific purposes. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

Privacy Officer

Our designated privacy contact for the purposes of Canadian privacy law is:

Hideya Amano, Executive Vice President, Yamazaki Home

Email: [email protected]

 

10. Data Retention

We retain each category of Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Notice, including to provide the Services, maintain business and financial records, resolve disputes, enforce our agreements, and comply with legal obligations. Retention periods vary depending on the type of information and how it is used; we will not retain Personal Information for longer than reasonably necessary for the disclosed purposes.

 

11. Security

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If we become aware of a security incident that compromises Personal Information, we will take reasonable steps to investigate and, where required by applicable law (including California breach notification requirements), notify affected individuals and/or regulators. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us at [email protected].

 

12. Third Party Websites and Services

Our Services may contain links to third-party websites, platforms, or services that are not controlled by us. These websites are not covered by this Privacy Notice. Please review the Privacy Notices or Policies of those websites to understand the privacy practices of these third parties.

 

13. Children’s Privacy

Our Services are not directed at children under 18 years of age, and we do not knowingly collect Personal Information from children under 18. If you believe that a child has provided Personal Information to us, please contact us so that we may delete the information.

 

14. International Transfers of Personal Information

The Site is operated and targeted toward audiences in the United States and Canada. If you are located in another jurisdiction, please know that your information will be transferred to, stored, and processed in the United States. By using the Site and providing us with information, you consent to this transfer, processing and storage of your information in the United States.  Our service providers use appropriate safeguards to transfer your Personal Information to the United States.

 

15. Changes to This Privacy Notice

We may change this Privacy Notice at any time. We will post all changes to this Privacy Notice on this page and will indicate at the top of the page the modified notice's effective date and last updated date. We encourage you to refer to this page on an ongoing basis so that you are aware of our current privacy notice. If required by the applicable law, we will notify you of the changes. By continuing to use the Site and/or the Services or providing us with information following such a replacement Notice being uploaded, you agree that you will be deemed to have agreed to be bound by the Privacy Notice as changed.

 

16. Contact Us

If you have any questions about this Privacy Notice, please contact us at:

Yamazaki USA, Inc.

Attn: Privacy Officer and Executive Vice President

Hideya Amano

67 West St, Suite 418

Brooklyn, NY 11222

[email protected]